Your #Supersense Super Guide

Supersense is nearly here, in fact only one short sleep away. Before you arrive, read our cheat sheet to get the most out of your experience.


Mobile Planner and Maps

When you descend into the Supersense labyrinth beneath the Spire, you’ll lose more than your sense of reality. You’ll also lose mobile reception – but fear not! Our friends at PWC have crafted a nifty mobile planner with maps and set times that can be preloaded on your phone before your signal snuffs it.

Load it up here and you’ll be set for your whole Supersense experience.

Set times are also available here.


Remember level 6 is street level

Maybe not the strangest thing you’ll see or hear all day, but strange all the same. Collect your tickets on festival days from our pop-up Box Office in the entrance foyer of level 6 under the Spire. Then enter the festival via the staircase beneath the arch in the forecourt.


Your tickets

Collect your tickets on festival days from our pop-up Box Office in the entrance foyer of level 6 under the Spire.

Friday Opening, Super Saturday, and Full Festival Passes can be collected from the Smorgon Family Plaza Box Office from today, located on level 5 under the Spire (that’s one level down from street level). 

If you lose your tickets, please visit our Box Office and our team will assist.

If you can no longer attend, and want to transfer your ticket, please call our contact centre on 1300 182 183 and have your order number (or the email you used to make the order) handy. We’ll then ask for the name of who will use the ticket instead and authorise them to you to collect on your behalf. On the day, the tickets will be held under their name and they’ll just need their photo ID to collect.

The Box Office will remain open for 15 minutes after the commencement of headlining acts. Any tickets not collected by the time the Box Office closes will be given to the Cloakroom staff and can be collected from there. The Cloakroom remains open until 30 minutes after the final performance has concluded.



Snap and gram away and hashtag #supersense. We’ll even regram some of the most ecstatic pics!

Also watch Insta stories on festival days by following @artscentremelbourne for a full behind-the-scenes experience.



Food and Drinks

Alcohol and drinks will be available for purchase in the Supersense festival from pop-up bars in the Smorgon Family Plaza and the State Theatre stage. No external alcohol is permitted into the festival.

* Please note, alcohol will not be served or permitted on the State Theatre stage during THE ECSTATIC MUSIC OF ALICE COLTRANE TURIYASANGITANANDA.

Centrally located on level 5, Mezz Bar and Allegro present a range of mouth-watering dishes and treats inspired by the cuisines of India and South America to heighten your senses.

If you have other questions, ask us on Facebook or call our support centre on 1300 182 183.



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